The AIOps Ticket Generator

⚡ Day 8: The AIOps Ticket Generator

Goal: Generate a structured incident report in Markdown with YAML front matter from production logs.

Analyse production logs and create a perfectly formatted incident report that can trigger automated alerts and guide human responders.

Analyse Production Logs

Use the sample log below or paste your own production logs for analysis:

Production Log Snippet

📄 Expected Markdown Format

---
title: "Production Alert: [Error Summary]"
priority: "[High/Medium/Low]"
status: "open"
suggested_assignee_squad: "[Squad Name]"
labels:
  - "production-alert"
  - "auto-generated"
  - "[feature-area]"
---

### Automated Incident Report

**Error Summary:**
[Detailed description]

**Log Evidence:**
[Relevant log lines]

**Initial Assessment:**
[Root cause hypothesis]

📝 Generate Report in Gemini

💡 Report Writing Tips

Front Matter: Must be valid YAML between triple-dashes
Squad Assignment: Based on API endpoint patterns
Priority: Consider error frequency and impact
Evidence: Include exact timestamps and error messages

📝 Knowledge Check

What is the advantage of using Markdown with YAML front matter over plain JSON for this incident report?

A) Only Markdown can be used for automation.

B) Markdown with front matter provides both machine-readable metadata (in the YAML) for automation and richly formatted, human-readable content (in the body) in a single file.

C) JSON is an outdated format that is no longer used.

D) It makes the AI's analysis more accurate.